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Coronavirus Information Learn More


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Monday - Friday 8:00 am to 4:00 pm

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Working Solutions

Photo of Karin Piseck

Contact: Karin Piseck

320 North Prospect Street
Herkimer, NY 13350

Phone: 315-867-1400





Please be advised:

The Herkimer Working Solutions Career Center is open to the public by appointment only for the purpose of job searching, using the resource room computers or for one-on-one assistance with staff.

They can also offer virtual services if desired. Everyone who comes to the office in person is mandated to wear a mask unless there is a medical exemption.

You can call (315) 867-1400 to find out more information or to schedule an appointment.


Our staff of professionals are ready to help with:

  • Job search assistance
  • Resume help
  • Interviewing tips
  • Filing for UI
  • Registering customers
  • Timely information (like Covid-19)
  • Recruitment info
  • Online training opportunities

Please visit this link to request these services:


Filing for unemployment can be done by visiting the NYS Department of Labor website at: or by calling the Telephone Claims Center at 1-888-209-8124

General questions can also be answered by contacting our office at 315-867-1400


  • Increase your skills?
  • Change industries or find a new career?
  • Gain better employment?

What is Metrix Learning?

As part of its SkillUp® Working Solutions Program, Working Solutions has made Metrix Learning® available to all in Herkimer County. Metrix Learning® is a comprehensive platform that delivers career exploration tools, career pathways, job search tools, assessments, and online skill training. Customers will have the ability to virtually register, update job skills via e-learning courses, track their progress (e.g. course completions, hours, skill badges, etc.) and explore careers.

You can access Metrix at this link:

Check us out on Facebook!

There are many other valuable links available under the Links section of this page.

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