Contact: Timothy Seymour
301 North Washington Street
Herkimer, NY 13350
Frequently Called Numbers
|Adult Protection Services||315-867-1231|
|Alternatives in Long Term Care||315-867-1322|
|Child Abuse Hotline||1-800-342-3720|
|Child & Adult Service||315-867-1240|
|Child Support Helpline||1-888-208-4485|
|Supplemental Nutrition Assistance Program(SNAP)||315-867-1641|
Hours of Operation:
Monday - Friday 8:30am to 5pm
From Memorial Day to Labor Day (summer hours)
Monday - Friday 8:30am to 4pm
As of August 4, 2020, Herkimer County now has a new, free mobile application (app) available to county residents that enables them to submit necessary documents. NYDocSubmit is a mobile app that provides individuals who have applied for, or are receiving Department of Social Services (DSS) benefits, the ability to simply and quickly submit documentation to the DSS. This mobile app is available for download on Google Play™ or the Apple App Store™ and can be used to take photos of documents and upload them to Herkimer County DSS. During this time of COVID-19 restrictions, having the ability to submit the necessary documentation from the comfort and safety of home is essential to continue supporting families in our county.
COVID-19 has impacted the employment and income of many county residents. Anyone in receipt of SNAP whose employment has been affected, either because they are currently unemployed or are experiencing a decrease in hours worked, should report these to changes to Herkimer County DSS as soon as possible as it may affect their SNAP benefit amount. A convenient way to report this information is to complete and submit an online SNAP change report form (https://www.mybenefits.ny.gov/). If you are now in receipt of unemployment, you can submit proof of this and other documentation using NYDocSubmit.
Over 5,000 applicants/recipients have successfully submitted more than 17,000 documents since the NYDocSubmit mobile app was released.
Herkimer County's weekly local share for Medicaid for the week ending August 4, 2021, is $236,704. Herkimer County's 2021 year to date local share total for Medicaid $6,552,830.
The mission of the Herkimer County Department of Social Services is to ensure the provision of temporary financial assistance.assistance and services necessary to sustain dependent and disabled persons and to assist recipients in achieving the greatest degree of independence possible.